Google Meet integration
- Катя Рус
- Sep 13, 2024
- 1 min read
Updated: Oct 2, 2024
Sync your Google Meet account with PingMi to analyze call transcripts in auto-pilot mode and get product insights in PingMi.
How to connect:
Go to the Connect page in PingMi and switch on the toggle in Google Meet card to start integration.
2. Allow PingMi to access your Google Meet account (paid account will be needed).
3. When you start GMeet call click on the menu in the bottom bar and go to Manage Recording.
4. Choose Start transcript option and start recording.
You will see that recording and transcribing are in progress in the top left corner.
After you run calls in Google Meet PingMi will analyze call transcript and find product insights to understand Voice of Customers. Insights will be linked with the original call transcript.
Insights will be added to PingMi automatically after a Google Meet call ends and a call transcript is saved as a source. PingMi analyzes transcripts only from recorded calls in Google Meet, to disable logging insights in PingMi - disable transcribing in Google Meet. PingMi gets only the transcript processed by Google Meet, the video is stored on the Google Meet side.